Marcus Chen
Marcus Chen leads Tech & Gaming coverage at TechyFilm, where he helps readers solve streaming device problems, troubleshoot smart TVs, and get the most out of their consoles.
Before joining TechyFilm, Marcus spent six years in consumer tech support at a major retailer, handling thousands of customer issues with Roku devices, Fire TV sticks, smart TVs, and gaming consoles. He brings that hands-on troubleshooting experience to every guide he writes — every fix in his articles has been tested on real hardware.
Marcus holds a Bachelor's degree in Information Technology and is a CompTIA A+ certified technician. He's reviewed and used over 200 streaming devices, smart TVs, and gaming consoles across Roku, Amazon Fire TV, Google Chromecast, Apple TV, Samsung, LG, Sony, TCL, Hisense, Xbox, PlayStation, and Nintendo Switch platforms.
His specialty is making technical fixes accessible to everyday users. He's an advocate for 'screenshot-every-step' tutorials and has built TechyFilm's standard for visual troubleshooting guides. When official manufacturer documentation falls short, his readers come to Marcus for fixes that actually work.
Marcus is also an avid gamer — his current rotation includes Helldivers 2, Elden Ring DLC content, and whatever new release the Switch is hosting. He streams casually on Twitch and contributes to several gaming communities on Reddit and Discord.
